Miscellaneous information

Dear Sir or Madam, in order to have a good holiday, our objective was to be as complete as possible on the operation of the establishment in the pages “General Conditions”, “Other Information”, “Rules of Procedure”, “Description of the rentals “. Thank you for reading them carefully. If you have any questions, do not hesitate to contact us, we will answer you with pleasure.

WARNING!

• Mer & Soleil d’Oléron is a residential campsite classified “5 stars great comfort” of 493 pitches on 12 hectares, without tent or caravan. Of the 493 mobile homes or chalets, about 470 belong to private individuals.
• Out of season, the number of rental accommodations is about 20 mobile homes or chalets. It is on average 150 in July and August.
• The capacity of each mobile home is 4 persons (2 adults & 2 children). Some have a capacity of 6 people (4 adults & 2 children). Rates are based on 4 people.
• No additional persons will be admitted upon arrival if not notified and accepted by management at least one week before. There will be no derogation.
• Mer & Soleil d’Oléron being classified Grand Confort, no tent will be accepted on the plot.

• Stays are a minimum of one week during the months of July and August, from Saturday to Saturday. Arrival times are included on Saturday between 15:00 and 19:00 and departures are on Saturday between 08:00 and 10:00. Outside July and August, arrivals are possible between 14:00 and 17:00 and departures before 10:00.

• Visitors can not access the facilities (aquatic spaces, animations …)
• One pet is accepted per rental. Category I & II guard and defense dogs are strictly forbidden within the campsite, except for dog handlers employed by the establishment.
• Fees of € 26 are available off season.
• The water park is open from 08/07/18 to 01/09/18.
• Animations, free children’s club (on registration), water slide and swimming pool supervision are from 08/07/18 to 01/09/18.
• We remind you that evening entertainment (08/07/18 to 30/08/18) ends at 11.30 pm, at the same time as the closing of the bar / restaurant shops. Residents are then asked to be attentive in order to respect the rest of each.

• Only bed linen, household linen and household products are not provided.
• For any rental, it is obligatory to request a certificate of coverage from your insurance company.

Accepted methods of payment:

Bank check, Holiday voucher, Postal money order, Carte bleue sur place

Disabled

Most of our common areas are adapted to accommodate disabled guests: water park, sanitary facilities, bar, restaurant, playgrounds, etc.

We do not have adapted accommodations for people with reduced mobility.

Mediation Service

“In accordance with Article L. 152-1 of the French Consumer Code, you can use the MEDICYS mediation service for free,: https://app.medicys.fr/?proId=2aedc3fb-0d34-4b88-9ec7-1b37b881643f or by post: MEDICYS – 73 Boulevard de Clichy – 75009 PARIS”.